Privacy policy

Last updated: September 23, 2026

Who we are

Akuform ("we", "us", "our") operates getakuform.com. This Privacy Policy explains what personal data we collect, why we collect it, and your rights. Our store is hosted on Shopify.

What we collect

When you browse, buy from, or contact us, we may collect:

  • Contact details — name, email address, phone number, shipping and billing address
  • Order details — products purchased, payment status, and delivery information
  • Device and usage data — IP address, browser type, pages viewed, and cookies or similar technologies
  • Messages you send us — for example support emails or contact-form submissions

Payment card details are processed by Shopify and its payment partners. We do not store your full card number.

Why we use your data

We use personal data to:

  • Process and deliver your orders
  • Send order, shipping, and refund updates
  • Respond to your questions and support requests
  • Improve our website and prevent fraud
  • Comply with legal and tax obligations
  • With your consent where required, send marketing emails (you can unsubscribe at any time)

Legal bases (EEA/UK)

Where GDPR or the UK GDPR applies, we process data based on: performance of a contract (orders), our legitimate interests (security, analytics, improving the store), legal obligations, and consent where we ask for it (for example marketing cookies or email).

Cookies and advertising

We and our partners (including Shopify and advertising platforms such as Meta) may use cookies and similar tools to run the store, measure performance, and show relevant ads. You can control cookies through your browser settings and any cookie banner on our site.

Who we share data with

We share data only as needed with:

  • Shopify and payment processors
  • Shipping and fulfilment partners
  • Analytics and advertising partners (for example Meta Pixel) when enabled
  • Authorities when required by law

We do not sell your personal data.

International transfers

Your data may be processed outside your country, including on Shopify's infrastructure. Where required, appropriate safeguards are used for those transfers.

How long we keep data

We keep order and customer records for as long as needed to fulfil orders, provide support, and meet legal retention requirements (for example tax and accounting). Support emails are kept for a reasonable period to resolve issues.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or restrict your personal data, object to certain processing, withdraw consent, or request data portability. To exercise these rights, email contact@getakuform.com. You may also lodge a complaint with your local data protection authority.

Children

Our store is not directed at children under 16, and we do not knowingly collect their personal data.

Changes

We may update this Privacy Policy from time to time. The version on this page is the current one.

Contact

Privacy questions? Email contact@getakuform.com.